rapport publi\u00e9 par le journal britannique The Times<\/a>, la compagnie a augment\u00e9 le montant de la r\u00e9compense de 1,50 euro \u00e0 2,50 euros par bagage refus\u00e9, et pr\u00e9voit d\u00e9sormais de l’\u00e9lever \u00e0 3,50 euros en supprimant le plafond mensuel de 80 euros.<\/p>\nLes employ\u00e9s \u2013 selon la description du journal \u2013 sont devenus de v\u00e9ritables \u00ab chasseurs de primes \u00bb, utilisant des cadres m\u00e9talliques pour mesurer les bagages avec une pr\u00e9cision extr\u00eame, et refusant m\u00eame les sacs d\u00e9passant la limite de quelques centim\u00e8tres.<\/p>\n
Le r\u00e9sultat ? Les voyageurs sont contraints de payer des frais allant jusqu’\u00e0 75 euros pour exp\u00e9dier leur bagage.<\/p>\n
Politique officielle de Ryanair<\/h2>\n
La compagnie autorise un petit bagage personnel gratuit (40 \u00d7 30 \u00d7 20 cm) \u00e0 placer sous le si\u00e8ge, et un bagage cabine plus grand (55 \u00d7 40 \u00d7 20 cm) uniquement pour ceux qui paient pour le service \u00ab priorit\u00e9 + bagage cabine \u00bb.<\/p>\n
Tout d\u00e9passement entra\u00eene une facture suppl\u00e9mentaire imm\u00e9diate. Michael O’Leary, le directeur g\u00e9n\u00e9ral de Ryanair, a d\u00e9fendu cette politique ouvertement dans une interview avec la cha\u00eene irlandaise RTE en d\u00e9clarant : \u00ab Nous sommes heureux d’inciter nos employ\u00e9s \u00e0 faire payer les exc\u00e9dents de bagages… Tout le monde doit comprendre : n’amenez pas un bagage qui ne rentre pas dans le cadre, sinon des frais vous seront appliqu\u00e9s \u00bb.<\/p>\n
Des milliards d’euros de \u00ab revenus annexes \u00bb<\/h2>\n
Cette politique est une source de profit \u00e9norme pour la compagnie. En 2024 seulement, Ryanair a g\u00e9n\u00e9r\u00e9 environ 3,5 milliards d’euros de revenus suppl\u00e9mentaires li\u00e9s aux bagages cabine (ce qui \u00e9quivaut \u00e0 156 millions de bagages payants), selon le Corriere della Sera.<\/p>\n
Le journal britannique a pr\u00e9vu une croissance additionnelle de 10 % en 2025.<\/p>\n
easyJet fait de m\u00eame<\/h2>\n
Le ph\u00e9nom\u00e8ne ne se limite pas \u00e0 Ryanair. Des fuites d’emails internes ont r\u00e9v\u00e9l\u00e9 qu’easyJet paie \u00e9galement 1,20 livre sterling (environ 1,40 euro) pour chaque bagage cabine refus\u00e9 par ses employ\u00e9s dans les a\u00e9roports britanniques.<\/p>\n
R\u00e9actions des voyageurs<\/p>\n
De nombreux voyageurs se plaignent de la \u00ab chasse aux centim\u00e8tres \u00bb qui transforme l’embarquement en moments de stress et d’embarras, surtout lorsqu’un sac \u00e0 dos ou un sac de courses est refus\u00e9 pour quelques centim\u00e8tres seulement. Beaucoup d\u00e9crivent cette politique comme \u00e9tant \u00ab contraignante \u00bb et ax\u00e9e sur le profit au d\u00e9triment de l’exp\u00e9rience du voyageur.<\/p>\n
Contenu g\u00e9n\u00e9r\u00e9 \u00e0 partir de la version arabe de Tanja7.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Dans une nouvelle mesure qui suscite la col\u00e8re des voyageurs, la compagnie Ryanair a incit\u00e9 ses agents aux portes d\u2019embarquement \u00e0 traquer les bagages cabine d\u00e9passant les dimensions autoris\u00e9es, en \u00e9change de commissions financi\u00e8res attractives. Selon un rapport publi\u00e9 par le journal britannique The Times, la compagnie a augment\u00e9 le montant de la r\u00e9compense de […]<\/p>\n","protected":false},"author":1,"featured_media":12364,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[104],"tags":[],"class_list":["post-12363","post","type-post","status-publish","format-standard","has-post-thumbnail","category-divers"],"yoast_head":"\n
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