Last weekend, a ferry trip between Green Island and Tangier, operated by the shipping company “Balearia,” was met with protests from Moroccan citizens who described their experience as a “detention” aboard the vessel under inhumane conditions.
This incident, which angered passengers, highlighted deeper issues regarding maritime companies’ commitment to travel schedules and respect for travelers’ rights, particularly during peak periods such as the “Operation Marhaba” season, which sees a significant influx of Moroccan expatriates.
According to passenger testimonies, they were held inside the ferry for long hours without being allowed to disembark or depart on time. Many travelers reported that conditions aboard the vessel were poor, citing a lack of ventilation, high temperatures, and insufficient access to basic services, such as adequate food and water. Meanwhile, passengers watched disappointingly as other ferries departed the port on schedule, exacerbating their frustration and anger.
The main reason for this delay, according to complaints, was Balearia’s attempt to ensure the ferry was fully loaded with passengers before departure, disregarding previously announced times. This behavior, described by passengers as “unprofessional,” sparked widespread displeasure, particularly as many travelers had come from distant European countries, such as Germany, France, and Belgium, after long car journeys spanning days. These passengers, expecting a comfortable and organized ferry ride, found themselves trapped in conditions that did not align with their expectations or rights as travelers.
In response to the situation, passengers did not remain passive and recorded videos documenting their protests aboard the ferry. In these clips, travelers expressed their dissatisfaction with the company’s management, denouncing what they viewed as a clear violation of their rights. Some passengers noted that this was not the first time they had encountered such practices, revealing similar experiences in recent times, suggesting that this behavior may be part of a recurring management pattern within the company.
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